Notation based on Specified Commercial Transactions
Seller name (company name)
Hare Osugi International Co., Ltd.
Operation manager name
Kumiko Ito
location
〒106-0031
3-3-2-103 Nishiazabu, Minato-ku, Tokyo
telephone number
03-6447-5980
mail address
Selling price
It will be displayed on the screen during the purchase process.
Consumption tax is shown as tax included.
postage
(Additional shipping charges apply to Okinawa and remote islands.)
Free shipping for purchases over 5,500 yen (tax included)
payment method
Credit card payment/convenience store payment
Return period: Within 7 days from the arrival of the product
*Return shipping fee: If the product is defective, please pay the shipping fee.
* We do not accept returns or exchanges for other products except in the following cases.
*Replacement will only be made if there is negligence on the part of our company or the delivery company, such as product damage, stains, defects, wrong products, shortages, etc.
* In the case of delivery "after the product arrives", in the case of store pick-up "after receiving the product", in either case damage to the product, damage to the product within one week,
Returns, exchanges, cancellations, etc.
It is a condition that you can get it.
Always return the product regardless of the damage condition
* Take a picture of the state as it is, theninfo@frush.co.jpto "Your order number""Orderer's name""at the time of ordering
ofIf you can contact us after adding a letter, the reception will be smooth.
phone number or address
We will reply after confirming the situation.
* In addition to the damaged product, we will also need the cardboard and cushioning materials that were packed to check the condition.
Please keep it.
Do not discard until you receive a reply from us.
We will reply to you with detailed instructions on how to replace the item.
If you cannot keep the packing materials due to unavoidable circumstances, please contact us.
* We cannot accept returns or exchanges for any reason for orders that have passed the above period.
After the product arrives, please promptly check if there are any defects in the product.
* We do not accept cancellations after the product has been shipped.
We do not offer refunds at the store.
If you use convenience store payment, the convenience store
Delivery time
(Orders placed on Saturdays, Sundays and public holidays will be shipped the next business day)
We will contact you if shipping is delayed due to shipping status.
(Orders after 12:00 will be shipped the next day)
Orders placed before 12pm on weekdays will be shipped the same day.
Kanto/Honshu: Next day delivery date
Hokkaido/Shikoku/Kyushu: Delivery two days after the shipping date
Okinawa: Delivery 3-4 days after shipment
If you place an order after 14:00 on a Sunday or the day before a holiday, it will be shipped the next business day.
About receipt
As a general rule, for credit card payments, you can officially use the "usage details" and for convenience store payments, you can use the "receipt" received from the convenience store as the official receipt. Separately, if you need a receipt issued by us,info@frush.co.jpPlease write "receipt issuance request" and send the following information.
1: Receipt name and phone number
2: Destination address, name, phone number
(If nothing is stated, it will be "as a product fee")
3: proviso
Notation based on Specified Commercial Transactions
Seller name (company name)
Hare Osugi International Co., Ltd.
Operation manager name
Kumiko Ito
location
〒106-0031
3-3-2-103 Nishiazabu, Minato-ku, Tokyo
telephone number
03-6447-5980
mail address
Selling price
It will be displayed on the screen during the purchase process.
Consumption tax is shown as tax included.
postage
Free shipping for purchases over 5,500 yen (tax included)
Nationwide 600 yen (Okinawa and remote islands 1,350 yen)
payment method
credit card payment
Return period: Within 7 days from the arrival of the product
*Return shipping fee: If the product is defective, please pay the shipping fee.
* We do not accept returns or exchanges for other products except in the following cases.
*Replacement will only be made if there is negligence on the part of our company or the delivery company, such as product damage, stains, defects, wrong products, shortages, etc.
* In the case of delivery "after the product arrives", in the case of store pick-up "after receiving the product", in either case damage to the product, damage to the product within one week,
Returns, exchanges, cancellations, etc.
It is a condition that you can get it.
Always return the product regardless of the damage condition
* Take a picture of the state as it is, theninfo@frush.co.jpto "Your order number""Orderer's name""at the time of ordering
ofIf you can contact us after adding a letter, the reception will be smooth.
phone number or address
We will reply after confirming the situation.
* In addition to the damaged product, we will also need the cardboard and cushioning materials that were packed to check the condition.
Please keep it.
Do not discard until you receive a reply from us.
We will reply to you with detailed instructions on how to replace the item.
If you cannot keep the packing materials due to unavoidable circumstances, please contact us.
* We cannot accept returns or exchanges for any reason for orders that have passed the above period.
After the product arrives, please promptly check if there are any defects in the product.
* We do not accept cancellations after the product has been shipped.
Delivery time
(Orders placed on Saturdays, Sundays and public holidays will be shipped the next business day)
We will contact you if shipping is delayed due to shipping status.
(Orders after 12:00 will be shipped the next day)
Orders placed before 12pm on weekdays will be shipped the same day.
Kanto/Honshu: Next day delivery date
Hokkaido/Shikoku/Kyushu: Delivery two days after the shipping date
Okinawa: Delivery 3-4 days after shipment
If you place an order after 14:00 on a Sunday or the day before a holiday, it will be shipped the next business day.
About receipt
As a general rule, in credit card payments, the "usage details"
You can use it as an official receipt. Separately, if you need a receipt issued by us,info@frush.co.jpTo
Please send the following information with the message "receipt issuance request".
1: Receipt name and phone number
2: Destination address, name, phone number
(If nothing is stated, it will be "as a product fee")
3: proviso